Our seasonal opening hours

Our colleagues are available to answer your calls during the following times;
Tuesday 24 December – 9am – 3pm
Wednesday 25 December & Thursday 26 December - closed EMERGENCY CALLS ONLY
Friday 27 December - 9am – 5pm
Monday 30 December – 9am – 5pm
Tuesday 31 December – 9am – 3pm
Wednesday 1 January 2024 - closed EMERGENCY CALLS ONLY
Normal hours resume from Thursday 2 January 2024

Emergency repairs
If you have an emergency outside of these times, such as severe flooding, an uncontainable leak, gas leak, complete electrical failure or lift breakdown, please call us.
Former Optivo residents should call - 0800 121 60 60.
Former Southern Housing Group residents should use the details below:

The London boroughs of Barnet, Brent, Bromley, Croydon, Hackney, Hammersmith & Fulham, Haringey, Islington, Kensington & Chelsea, Lambeth, Redbridge, Lewisham and Southwark:	Call 0300 303 1061
The London boroughs of Barking & Dagenham, Bexley, Greenwich, Havering, Newham, Tower Hamlets and Waltham Forest, or Essex, or Kent, including Medway	Call 0300 303 1773
East and West Sussex	Call 0300 303 1063
Berkshire, Buckinghamshire, Gloucestershire, Hampshire, Northamptonshire, Oxfordshire and Wiltshire, as well as Runnymede and Waverly, Elmbridge, Mole Valley, Reigate, Banstead and Tandridge in Surrey	Call 0300 303 1064
Isle of Wight	Call 0300 303 1772