Our Social Impact Team are integral in providing support to our residents, having a positive effect on many of the challenges and situations residents may face. This includes:

• Cost of living money guidance
• Digital inclusion support
• Community projects to improve neighbourhoods and wellbeing.

The work of our Social Impact Team provides positive outcomes for our residents. Over the past 12 months, the team have made a tangible difference with and for residents. These achievements include:

• Supporting 4,853 residents with cost-of-living money guidance
• Securing £8.32m in added income, grants, benefits and savings support to Southern Housing households
• Providing over 10,000 people with support and training programmes
• Supporting over 1,000 people in our Fresh Visions Charity work, including 159 domestic abuse survivors and 83 child survivors

William Miller, Director of Social Impact, said: “We’re pleased with the results of our hard work over the past 12 months. We’re focused on working to resolve challenges for individuals and families, making a personal difference. It’s great to see the work add-up and the overall impact of what we do in our communities.

“There are a variety of different factors that can change or challenge residents’ circumstances. We’ll continue to support residents and we’re setting fresh plans to maximise our business-wide social impact for the year ahead.

The big priorities being financial support for residents and helping to strengthen communities and improve places with our community partnership work. Thanks to our contractors and suppliers for their coordinated efforts and added charity support.

Here are the results of the last 12 months in full.