How does it work?
Every page of our website provides access to an online tool called 'ReachDeck'.
Visitors to our website can open the ReachDeck toolbar by selecting the orange icon found on the bottom right of the screen.
Once you've done this a toolbar will then open up at the top of the web page (if using a desktop computer or laptop) or at the bottom of your web browser if using a mobile phone.
The toolbar allows you to:
- Make text bigger or smaller
- Read the wording on the web page out loud
- Translate the wording into over 99 languagesÂ
- Download an audio copy of the web page (so you can listen back at a time convenient to you)
- Use the picture dictionary to help understand what words and phrases mean
- Change the website colours (text and backgrounds)
- Remove distracting content.
Watch the video below for more information. Or visit the Reach Deck website here.
Services for all
We want everyone to feel comfortable accessing our services, no matter how you prefer to communicate. Here's how we can help:
- Using British Sign Language? Connect with us through our free BSL video interpreting service. Find out more.
- More comfortable speaking in another language? We're happy to arrange to talk to you using your preferred language via the phone. Just let us know when your language when you contact us.
Everyone's needs are unique. Tell us how we can adjust our services to better support you— we offer many formats and options to ensure you get the best possible experience - alternative formats available.
