Skip to main content
SH Logo
  • Accessibility
  • About us
  • Improving resident services
  • Investor relations
  • Login | Register
  • Looking for a home
    • Rent from us
    • Buy a home
      • New build homes
      • Pre-owned homes
      • Buy the home you rent
    • Student accomodation
    • Keyworker accomodation
    • Care & Independent Living
    • Options when moving home
  • Managing your home
    • When you move in
    • Rent & money matters
    • Repairs & improvements
      • Report a repair
      • Heating and hot water
      • Aids & adaptations
      • Renewing and replacing
      • Flooding
    • Compliments & complaints
    • Your tenancy
    • Living in your home
    • Fire and building safety
    • Safe communities
      • Safeguarding
      • Domestic abuse
      • Anti social behaviour
    • Leaseholders & homeowners
    • Our policies
  • Support for our residents
    • Financial support
    • Digital support
    • Energy saving advice
    • Domestic abuse support
    • Tenancy support
    • Phone scams and online fraud advice
  • Get involved
  • Contact us
  • Accessibility
  • About us
  • Improving resident services
  • Investor relations
  • Login | Register
  1. System pages
  2. A to Z
Website Banner

A to Z

Looking for something on our website? Browse our A to Z list below to search for popular search topics.

Still cannot find what you need? Try our website's search.

  • Accessibility
  • Adaptations in your home
  • Address
  • Alternative formats
  • Annual review
  • Anti-social behaviour (ASB)
  • Asbestos

  • Bathrooms
  • Board
  • Boilers
  • British Sign Language (BSL)
  • Brochures
  • Building insurance for homeowners and leaseholders
  • Building new homes
  • Building safety
  • Buying a home
  • Buying more shares
  • Care homes
  • Careers
  • CCTV
  • Central heating
  • Cladding
  • Community centres
  • Complaints
  • Compliments
  • Condensation
  • Consumer standards
  • Contact information
  • CQC rating
  • Crime
  • Damp
  • Data protection
  • Digital support
  • Domestic abuse
  • Door bell cameras
  • Door systems
  • Electricity safety checks
  • Email address
  • Ending your tenancy
  • Energy bills
  • Energy saving advice
  • Equality, diversity and inclusion (EDI)
  • Estate services
  • Events
  • Executive Team
  • Extending your lease
  • External relations hub
  • Extra Care
  • Feedback
  • Fences
  • Financial statements
  • Financial support
  • Fire safety
  • Floods
  • Fly tipping
  • FRA
  • Fraud
  • Garages
  • Gas safety checks
  • Gender and Ethnicity pay gap reports
  • Graffiti
  • Heating
  • Home improvements
  • Home swaps
  • Homelessness
  • Hot water
  • Improvements to resident services
  • Independent Living Schemes
  • Investor information
  • Jobs
  • Keys and fobs
  • Keyworker accommodation
  • Kitchens
  • Latest news
  • Leaflets
  • Lease agreement
  • Lease extensions
  • Lifts
  • Litter
  • Modern slavery statement
  • Money guidance
  • Mould
  • Moving home
  • Moving in
  • Mutual exchange
  • MyAccount
  • Offices
  • Online Account
  • Online services
  • Our performance
  • Parking spaces
  • Payments
  • Performance figures
  • Pests
  • Pets
  • Phone numbers
  • Policies
  • Power cuts
  • Press enquiries
  • Priority service register (PSR)
  • Privacy
  • Publications
  • Renewal programme
  • Rent
  • Rent a home
  • Repairs
  • Resident governance
  • Resident involvement
  • Resident magazine
  • Resident rights
  • Retrofitting
  • Risk management
  • Roofs
  • Rubbish
  • Safeguarding
  • Scams and online fraud
  • Selling your shares
  • Service charges
  • SHINE magazine
  • Social impact
  • Social media channels and guidelines
  • Staircasing
  • Strategic plan
  • Student housing
  • Subletting your home
  • Support services for older people
  • Sustainability
  • Telephone numbers
  • Tenancy agreement
  • Tenancy fraud
  • Tenancy sustainment
  • Tenant Satisfaction Measures (TSM)
  • Translations
  • Trees
  • Websites
  • Wi-Fi
  • Windows
  • Work at Southern Housing
Find us on social media
  • Facebook
  • LinkedIn
  • Instagram
  • Youtube
  • WhatsApp
Website essentials
  • Accessibility
  • Privacy
  • Modern slavery statement
Useful resources
  • Our policy library
  • Leaflets and publications
  • Latest news
  • Jobs and careers
  • A to Z
Getting in touch
  • Contact us
  • Social media
  • Press and media
  • Our online services
  • Our websites
Back to

Southern Housing are a charitable registered society (Reg No 8983) and registered with the Regulator of Social Housing (Reg No 5171). Our registered office is 59-61 Clerkenwell Road, London, EC1M 5LA.

© Southern Housing 2025

Designed & Developed by Spindogs
Logo6
Logo5
Logo3
Logo1 (1)
Logo4 (1)
Logo2 (1)