Energy saving advice
Making your home more energy efficient is great for the environment – and it can save you money.
We offer residents free advice on steps you can take in your home to help save money on your bills, including finding the right energy provider.
Find out more
Pensions
You will be invited to apply for your State Pension up to four months before you reach State Retirement Age.
Your State Pension will not automatically be put in payment when you retire. Please make sure you act on your invite.
You may have an entitlement to Pension Credit; PC gives you extra money to help with your living costs. This applies if you’re over the State Pension age. Your weekly income must also be less than £227.10 per week for a single person or £346.60 for a couple. To find out more about Pension Credit or if your eligible, visit the GOV.UK website.
When you reach state retirement age, your benefit entitlement will change. If you have questions or need help, the Financial Inclusion Team are to provide advice and guidance.
If you are in receipt of housing costs when your UC ends you will need to make a claim for Housing Benefit.
Beware of scams and loan sharks
The cost-of-living crisis is making it harder financially, putting more people under pressure.
In fact, 71% now have less disposable income compared to an average month before the crisis. There are scammers and loan sharks out there looking to make it even harder.
You can get confidential help and advice from the Stop Loan Sharks campaign by calling 0300 555 2222, or emailing reportaloanshark@stoploansharks.gov.uk
To find out more about loan sharks or make an anonymous report online, visit the Stop Loan Sharks website.
Helpful resources:
- Support paying for your rent
- Universal Credit Support (uc-helper.co.uk) - A step-by-step guide for claimants that helps you through the UC application process. It’s also a handy reference guide for helping you complete a claim.
- Benefits
- Benefits calculator
- Help for Households - Get government cost of living support
- Citizens Advice
- StepChange Debt Charity
- Money Advice Service
- National Debt Line
- Local foodbanks
- Help for individuals: Charis Grant's schemes
- National Energy Action (NEA)- the UK's leading fuel poverty charity
- nudge - money guidance
- Lightning Reach - find out what financial support is available for you and your family.
- Turn 2 Us
- Back on Track
- Financial support for mortgage holders.
- PayPlan
- MoneySavingExpert
Our performance
We believe in being open and transparent about how we're doing when delivering key services to our residents. That's why we report on the number of residents in rent arrears.
Find out about our quarterly performance and also what our residents and homeowners told us about the services we provide when surveyed as part of the Tenant Satisfaction Measures.
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