We’ve been working with residents at Hindle House in Hackney (London) to build relationships and improve services and the neighbourhood.
Residents at Hindle House were reporting issues of damp and mould, repairs and anti-social behaviour at our first engagement session in June 2023.
Communication was improved by creating a residents’ association. The team held five engagement sessions, meeting 68 residents face to face and 176 online, delivering consultations on various projects.
As a result of co-creating with our residents, we’ve carried out extensive repairs to roofs (including replacing damaged tiles, gutter cleaning, repairing disconnected drainpipes and installing new brackets), stopped water coming into communal areas with new door seals and thresholds, addressed low water pressure issues and delivered bike boxes to the estate.