Responsive Repairs Policy

We want you to be happy in your home and with the services we provide.

We offer a range of services, one of the most important being our day-to-day repairs service. A reliable repairs service keeps you safe, secure and warm as well as protecting your home for future generations.

Related information

Find out more about our repairs and home improvements
Manage your home
More information about our online services

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Return to our policy library to browse the policy documents we have available online.
If the policy you'd like to view isn't listed and you'd like to find out more please contact us.
We're dedicated to making sure our services and information are easy for everyone to use. If you think we can make things better or provide things in an alternative format, just let us know and we'll look to help.