Unacceptable Behaviour Policy
We’re here to help and will always be polite and courteous. We expect the same in return and we have zero tolerance for verbal abuse or the use discriminatory language.
We also class behaviour as unacceptable if the nature of frequency of contact with us stops us dealing effectively with your or other customers’ enquiries.
Related information
- Read our social media community guidelines
- More information about tenancies
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- Return to our policy library to browse the policy documents we have available online.
- If the policy you'd like to view isn't listed and you'd like to find out more please contact us.
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